The History of Customer Support Systems

In May of 1990, John Middleton formed an information technology company.  Its primary focus was to provide custom database software to help organizations manage their client information.


After completing several projects, it became clear that there was an overwhelming need for someone to help individuals and small companies with their technology issues.  CSS became a point source that provided solutions to clients’ technology needs, growing and evolving to meet the requirements and expectations of both current customers and a continuously growing and diverse new customer base. 


Since then, Customer Support Systems has developed into a company that provides hardware, software, cabling, and web site design to companies and individuals.  Starting with a few small businesses and individuals, the customer base now includes individuals and such industries as legal, real estate, automotive body shops and dealerships, churches, travel agencies, financial advisors, tax preparation, manufacturing sales reps, not-for-profit organizations, and others. 


By February 2003, Customer Support Systems had grown to the point where incorporation became necessary for the anticipated growth.  We currently have a team of five on staff that are highly mobile and responsive to your technology needs.


CSS takes pride in partnering with its clients to insure that all systems for technical information and communications blend seamlessly and work to augment the client’s personal or business activities.  We are proud of our long-term relationships with our customers and the mutually beneficial goals achieved.