Black, Rogers, Ruth and Grossman, Attorneys at Law 

Customer Support Systems recently replaced the entire office network for the firm.  The installation was done after business hours to minimize down time.  A wireless network was setup and secured for the attorneys to utilize their laptops anywhere in the office.  Remote access was added to allow the attorneys to access their network while they are away.  Looking ahead, downtown Concord is scheduled to become a Internet wireless hotspot.  This will enable each attorney to access to their documents, phone messages, calendar and e-mail from within the courthouse real-time.  This will minimize wasted time while waiting for cases to be called.  Their website and e-mail was also set up by Customer Support Systems.  A web presence www.brrandg.com was needed  to provide a more professional image.  The professional image was extended to include a redesigning their yellow page advertisement.  Customer Support Systems has partnered with the firm to be a one stop shop for all of their technology requirements.

Parks Chevrolet

In 2002, Customer Support Systems was responsible for running all of the communications cable (CAT-5e, telephone and speaker cabling) at Parks Chevrolet at the Lake in Huntersville during the construction phase.  Customer Support Systems also supplies much of the hardware to the Charlotte and Huntersville stores.  CSS recently installed a camera system at the Charlotte store to provide security.  Both internally mounted cameras with audio and externally mounted low light cameras outside the facility were installed.  Parks Chevrolet has full-time IT personnel on staff.  CSS provides supplemental support when needed.

NorthEast Orthopedics

Customer Support Systems has been responsible for supplying hardware and ongoing technical support to NorthEast Orthopedics since December 1999.  During this tenure, NorthEast has expanded into a much larger facility where CSS worked with Kannapolis Construction, the general contractor, to provided a comprehensive network design and implementation.  Today, CSS provides ongoing onsite and remote support for the entire facility.  CSS has also partnered with NorthEast Orthopedics in a comprehensive HIPPA review by an outside healthcare attorney.  They passed with flying colors!

Carolina Pizza Huts

From the transition to the new corporate headquarters in 2002 to the opening of their newest store in Harrisburg in June of 2005, Customer Support Systems has provided hardware, cabling and technical support to meet the growing technology needs for Carolina Pizza Huts.